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TalentOS Operational 90 days ago. MarketingOS Operational 90 days ago. OperationsOS Operational 90 days ago. Enrich Operational 90 days ago. Ringlead Operational 90 days ago. Engage Operational 90 days ago.
Chorus Operational 90 days ago. ZoomInfo Chat Operational 90 days ago. NeverBounce Operational 90 days ago. Degraded Performance. Partial Outage. Major Outage. Major outage. Partial outage. System Metrics Month Week Day. Platform Latency. Past Incidents Jun 5 , Jun 4 , Jun 3 , Jun 2 , Jun 1 , Intermittent Issues Accessing Chorus Recordings. Resolved - This incident has been resolved. Jun 1 , EDT.
Monitoring - The issues with our third party vendor have been resolved and all users should now be able to access call recordings within Chorus. We will continue to monitor the situation to ensure this issue is fully resolved.
Identified - Some users may be experiencing issues accessing Chorus recordings due to an active issue with one of our third party vendors. We are actively monitoring the situation and will provide updates as we have them.
We apologize for any inconvenience caused. May 31 , May 30 , May 29 , May 28 , May 27 , Intermittent Engage Platform Issues. May 27 , EDT. Monitoring - A fix has been implemented and we are monitoring the results. Identified - The issue has been identified and a fix is being implemented. Investigating - We are aware of the intermittent site issues that are preventing a smaller subset of users from gaining access to the Engage platform.
As an Administrator, the Engage Contacts Page allows you to:. Sort and manage all your users contacts within Engage. Build and assign task lists to different team members. Export prospects to a. CSV file. As a Sales professional, Salesflows allow you to:. Customize and automate multi-touch prospecting campaigns. Integrate directly with Gmail or Outlook to send directly from your inbox. Send up to personalized emails per day.
Utilize email tracking for open, reply, and click through rates. As a Sales Professional, Tasks allows you to:. Stay accountable for the different touch-points of your prospecting process. Set priority levels for action items that are the most time-sensitive. Work collaboratively with other member of your sales team. As an Administrator, Tasks allow you to:.
Assign call and email actions to different reps within your organization. Monitor follow-up activities for continued engagement across your teams target accounts. Send pre-built, personalized messages to prospects individually or in bulk. Time your follow-up around when prospects are engaging with your content. Specify specific delivery time for your emails to increase open rates. Set follow-up Tasks to any sent email for continued engagement. Create custom messaging for your team to send to their prospects.
Track and manage the email prospecting activities of your team. Monitor email open, reply, click-through rates, and more. Call, email, and add contacts to Salesflows from your Salesforce or ZoomInfo lists.
View contact lists, email, dial, and engagement analytics. As a Sales Professional, Engage allows you to:. Eliminate time spent researching and uploading contacts into internal systems. Increase engagement activities with customized emails and auto-dial functionality. Increase call volume with integrated dialer and pre-recorded voicemails.
As a Marketing Professional, Engage allows you to:. Send targeted email campaigns to records identified within the ZoomInfo platform.
Load contact lists from outside databases for follow-up and nurture campaigns. As an Administrator, Engage allows you to:. Monitor prospecting activities across your sales team in a central environment. Customize email and upload limits by user to align with company processes.
Build and assign contact lists to reps for call and email activities. Report on each member of their teams usage i. Build out custom call lists for peak engagement hours. Create lists by territory, account segmentation, or custom tags within the Contacts tab. Leverage pre-recorded voicemails and the auto-dialer to increase call volume.
Create and assign call lists to individual sales reps. Create follow-up Tasks for continued engagement. Leverage Local-presence numbers to increase connection rates. Group and target prospects by territory or audience segment. Specify email delivery time for optimal open rates. Re-engage points of contacts at accounts with low activity.
Set follow-up tasks for continued engagement. Create contact lists for targeted lead generation and nurturing campaigns. Upload and engage with lists of contacts sourced through events or webinars. As a Sales Professional, Salesflows allow you to:.
Streamline your engagement activities with pre-built emails and call tasks. Monitor which prospects are engaging with your content and prioritize your follow-up. Track and manage all prospecting activities in one place to limit manual data entry. As an Administrator, Salesflows allow you to:. Standardize processes and messaging and share pre-built Salesflows with your team. Capture your teams engagement analytics on dials, emails, replies, voicemails, etc. Add contacts on behalf of other team members.
As a Sales Professional, Salesflows Filtering allows you to:. As a Marketing Professional, Salesflows Filtering allows you to:. Quickly jump to specific campaigns, analyze success, and make adjustments to steps and cadence as necessary. As an Administrator, Salesflows Filtering allows you to:. After completing the Engage Setup Wizard, users will be able to:. Streamline prospecting efforts by combining phone, CRM, and email activities. Utilize email tracking to take immediate action on positive engagements.
Personalize outreach at scale with pre-built email templates and recorded voicemails. Add, send, and manage content on-half of other team members. Leverage call and email analytics to identify what's working and improve your processes.
Personalize your touchpoints with company Scoops and Technology data. Leverage the Replace functionality for prospects that unsubscribe or go cold. As a Sales Professional, using the Tagging feature in Engage allows you to:.
Organize contacts by tagging as you import lists. Add contacts to a tagged list based on level of engagement and hot prospect status.
Build a series of outreach templates and tag by industry, role, or step. As a Marketing Professional, using the Tagging feature in Engage allows you to:. Tag Salesflows to organize campaigns and share across the team. View analytics for specific groups of templates and Salesflows to measure success rates and adjust messaging or cadence.
As an Administrator, using the Tagging feature in Engage allows you to:. Organize contacts, templates and Salesflows and share with teams. Easily group templates and Saleflows for analysis.
All Knowledge Articles. Reference Articles. Featured Training. Contact Support. Video Library. Ensure each Engage user has integrations and personal details set up correctly within the Account drop down. Before leveraging Engage for their prospecting activities, each user must ensure their integrations and personal details are set up correctly within the Account drop down.
Under the Profile tab, users can manage primary information like name, phone, email and title. The time zone and business hours section is meant to reflect the user's primary timezone so that all emails sent automatically will reflect standard working hours.
Additionally, Engage users with Admin licenses will be able to customize their team's dialer and CRM settings from the Admin Portal within their account.
Manage and replace unsubscribes from your campaigns with net-new leads Easily source additional company contacts for customer nurture campaigns. Users with Administrator permissions can use the Admin drop-down to manage users, view call and email stats across their team, and set up triggers within their CRM or configure contact statuses. Access call logs and email statistics for managing daily metrics and view pre-built Reports that display your team's effectiveness over time.
Intelligent sales and marketing strategies rely on the ability to understand the effectiveness of campaigns and make improvements going forward. View Call Logs and email statistics for managing daily metrics while pre-built Reports display your team's effectiveness over time. Sales As a Sales Professional, Engage Analytics allows you to: Identify the best time of day to engage with prospects via phone and email.
Marketing As a Marketing Professional, Engage Analytics allows you to: Track and manage effectiveness of email campaigns.
Engage User As an Administrator, Engage Analytics allows you to: Monitor prospecting activities across your team to gauge productivity levels.
- Zoominfo | Bullhorn Marketplace
ZoomInfo Incident - ZoomInfo Engage - IsDown
Welcome to the ZoomInfo status ehgage. Here you will find real-time information about status of our services. All Systems Operational.
Shpport over the past 90 days. View historical uptime. SalesOS Operational 90 days ago. TalentOS Operational 90 days ago. MarketingOS Operational 90 days ago. Zoominfo engage support Operational 90 days supporrt. Enrich Zoominfp 90 days ago. Ringlead Operational 90 days ago. Engage Operational 90 days ago. Chorus Operational 90 days ago. ZoomInfo Chat Operational 90 zoominfo engage support ago.
NeverBounce Operational 90 days ago. Degraded Performance. Partial Outage. Major Outage. Major outage. Partial outage. System Metrics Month Week Day. Platform Latency. Past Incidents Jun 5 Jun 4 Jun 3 Jun 2 Jun 1 Intermittent Issues Accessing Chorus Recordings.
Resolved - This incident has been resolved. Jun 1EDT. Monitoring - The issues with our third party vendor have been resolved and all users should now be able to access call recordings within Chorus. We will continue to monitor the wngage to ensure this issue is fully resolved. Identified здесь Some users may be experiencing issues здесь Chorus recordings due to an active issue with one of our third party vendors.
We are actively monitoring the situation and will provide updates zoominfo engage support we have them. We apologize for any inconvenience caused. Zoominfo engage support 31 May 30 May 29 May 28 May 27 Intermittent Engage Platform Issues. May 27EDT. Monitoring - A fix has been implemented and we are monitoring the results.
Identified - The issue has been identified and a fix is being implemented. Investigating - We are aware of the intermittent site issues that are preventing a smaller subset of users from gaining access to the Engage platform.
Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible. Zoominfo engage support 26 May 26EDT. Monitoring - A fix has been implemented and all zomoinfo, with the exceptions of Projects, should be functioning now.
Our engineering team is continuing to investigate Projects. Investigating - We are aware of the нажмите для продолжения site issues impacting users' ability to use the TalentOS platform including Searches, Projects, etc.
Resolved - All data has now been fully processed and this incident is resolved. Update - The underlying issue has been addressed for all current data. We are expecting any back logged data to be fully processed by May 26th. May zoominfo engage supportEDT. Identified - We are continuing our investigation into the intermittent sync issues affecting the Analytics feature within ZI Chat. Data for majority of our zoominfo engage support is expected to be available on the platform by May 24 Tuesday morning EST.
Some customers might continue to view partial data, all of which are expected to be resolved by May 26 Thursday morning EST. Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible. Feel free to reach out to our support team at chatsupport zoominfo. May 23EDT. May 25 Issues with Realtime Intent. Investigating - We are currently experiencing issues processing updates for Realtime Intent within the ZoomInfo platform due to an issue with a third party provider.
Our Engineering teams are actively investigating and working to resolve this issue as soon as possible. May 24 zoom launcher for 10, EDT. May 24 Chorus - Intermittent Recording Zoominfo engage support. Investigating - We are experiencing additional issues with meetings being recorded via the Chorus Notetaker. Our Engineering team is actively working with our partners at Zoom to resolve this issue. In the interim, customers are able to use the Livestream functionality of our native Zoom integration.
For questions or zoominfo engage support in setting up this integration, please contact the Support team at chorussupport zoominfo. Investigating zoominfo engage support The team is continuing its investigation into issues around recordings that are being missed for clients utilizing our Notetaker to record meetings. May 20EDT. Investigating - We are aware of intermittent issues impacting Chorus recordings. During this time, users may experience issues supplrt our Notetaker successfully joining calls.
May 23 May 22 ,
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We are monitoring the results closely. We are aware of intermittent issues that are causing users to be unable to log into the Engage platform and see latency within the Engage platform. Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible.
Official incident page. Never miss when your cloud services are down. Instant notifications in Slack, Email and Discord when there are outages. Monitor only the components that matter. Monitor and manage everything from one place. There will be no more frantic searching for the source of the problem. All of your service statuses in one location. In one place, you can check the status of all your services. No more going to each of the status pages and managing them individually.
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working. You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available. Set the notification level for each service. Configure which notifications you want to receive from each service. ZoomInfo helps you source passive talent with a precise range of technical skills and functional experience. Recruiters can find and add employee profiles as new contacts or leads in Bullhorn within seconds.
Complete your records with direct-dial phone numbers, cell phone numbers, and verified email addresses — so you can contact the right people directly. Each step of the recruiting lifecycle is enhanced with the ZoomInfo Bullhorn Connector.
With comprehensive insights and streamlined workflows, recruiters can effectively manage their current candidate pipeline — and attract, engage, and nurture future candidates. Log In. Solutions What size is your agency? Start Up. Small to Midsize. By Role. By Specialty. Learn More. Last Name. Email Address. Apply Now. ZoomInfo operates in the Sales industry. ZoomInfo was founded in With automated Salesflows, users can better manage their team's time and efforts. It further enables lead scoring, call monitoring, performance analysis, sales activity automation and call recording.
Please confirm with the vendor website before purchasing. Learn more about ZoomInfo Engage pricing. ZoomInfo Engage offers the following functionalities:.
Learn more about ZoomInfo Engage features. The research is compiled using multiple sources, let us know of any feedback on feedback saasworthy.
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